How can I request a change to my account information?
Certain account details, such as your name, surname, or registered email address, cannot be changed directly through the system. This is because such information must match your financial documents and payment accounts used for deposits and withdrawals. Any unverified changes may cause issues with transactions or account verification.
If you have a valid reason to request a change to your account information, please contact our Customer Support Team directly at: support@iux.com
Email Template for Requesting an Account Information Change
Subject: Request to Change Account Information
Dear IUX Support Team,
Name – Surname: ……………………………………..
Registered Email: ……………………………………..
Requested change: ……………………………………..
Reason for change: ……………………………………..
Additional details (if any): ……………………………………..
