How can I change the channel to receive OTP?

You can receive a One-Time Password (OTP) from IUX through two channels:

• Email
• Phone number

Before changing the OTP receiving channel, you must verify both your email address and phone number first.
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By default, the system sends OTPs via email. However, if you would like to receive OTPs via phone number, you can easily change the channel through your IUX Account by following the steps below.

Steps to Change the OTP Receiving Channel

1. Log in to your account at www.iux.com
2. On the right-hand menu, click “Settings”
3. The screen will display your personal information, communication channels, and bank account details
4. Go to OTP Verification Via
5. Select “Phone number” to change the OTP receiving channel to your phone

Once completed, your OTP receiving channel will be updated successfully.

If You Want to Change Your Phone Number

If you would like to change the phone number used to receive OTPs:

1. Go to Settings
2. Select “Change phone number”
3. Enter your new phone number
4. Enter the OTP sent to that phone number

5. Confirm to complete the process

    

Need Additional Assistance?

If you have any questions or encounter issues at any step, you can contact IUX Support 24/7 through the following channels:

• Email: support@iux.com
• Live Chat: Available 24/7