What is Proof of Address (POA)? Accepted Documents for Address Verification with IUX
Updated
Proof of Address (POA), or address verification, is a document used to confirm that a person truly resides at the address they provided.
It is an important step in the identity verification process (KYC – Know Your Customer) and part of compliance with Anti-Money Laundering regulations (AML – Anti-Money Laundering), which are required by financial regulators and broker compliance standards.
Documents Accepted as Proof of Address (POA)
Accepted POA documents must be issued by a government authority or a trusted organization. The document must be issued within the last 3 months, and the applicant’s name and address must match the details used in both the Proof of Identity (POI) and the Proof of Address (POA) submission.
If you currently live at a different address from the one shown on your previously registered documents (POI), please ensure that the documents you submit match the address type you selected during the POA process, such as registered address or current address. The submitted document must clearly reflect the same address details as entered in the system.
Accepted Proof of Address (POA) Documents by Country
Please select your country below to view the accepted Proof of Address (POA) documents.
🇮🇩 Indonesia
Accepted Document
Conditions
Remarks
KTP (National ID Card)
Must display the residential address and match the address entered in the system.
-
Kartu Keluarga (Family Card)
Must display the residential address and match the address entered in the system.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
🇻🇳 Vietnam
Accepted Document
Conditions
Remarks
Citizen ID Card (CCCD)
Must display the residential address and match the address entered in the system.
-
Certificate of Residence
Must be issued by a government authority.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
🇵🇭 Philippines
Accepted Document
Conditions
Remarks
ePhilID / PhilSys Card
Must display the residential address.
The standard PhilID cannot be used as POA if it does not display the residential address.
Barangay Certificate
Must be issued by the local authority.
Must clearly show the applicant’s name and address.
Postal ID
Must display the residential address.
-
Voter's Certification (COMELEC)
Must display the residential address.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
Credit Card Statement
Issued within the last 3 months.
Must be issued by a certified bank or financial institution.
Tenancy Agreement
Must be a legal document that can be verified.
Must clearly show the applicant’s name and residential address.
🇱🇦 Laos
Accepted Document
Conditions
Remarks
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
Certificate of Residence
Must be issued by a government authority.
Must clearly show the applicant’s name and address.
🇮🇳 India
Accepted Document
Conditions
Remarks
Masked Aadhaar
Must display the residential address.
The first 8 digits should be masked.
Passport
Must display the residential address.
-
Voter ID (EPIC)
Must display the residential address.
-
Driver's License
Must display the residential address.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
🇳🇬 Nigeria
Accepted Document
Conditions
Remarks
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
Government-issued Residence Certificate
Must be issued by a government authority.
Must clearly show the applicant’s name and address.
🇬🇭 Ghana
Accepted Document
Conditions
Remarks
Ghana Card
Must display the residential address.
-
ECG Electricity Bill
Issued within the last 3 months.
-
Water Bill
Issued within the last 3 months.
-
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
Tenancy Agreement
Must be a legal document that can be verified.
Must clearly show the applicant’s name and residential address.
Tax Document
Must be issued by a government authority.
Must clearly show the applicant’s name and address.
🇲🇽 Mexico
Accepted Document
Conditions
Remarks
INE Card
Must display the residential address.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
🇨🇴 Colombia
Accepted Document
Conditions
Remarks
Cédula
Must display the residential address.
-
Utility Bill
Issued within the last 3 months.
Water, electricity, internet, or landline phone bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
🇿🇦 South Africa (ZA)
Accepted Document
Conditions
Remarks
Municipal Utility Bill
Issued within the last 3 months.
Water or electricity bills are accepted.
Bank Statement
Issued within the last 3 months.
PDF format is recommended.
Retail Statement
Issued within the last 3 months.
Must clearly show the applicant’s name and address.
Tenancy Agreement
Must be a legal document that can be verified.
Must clearly show the applicant’s name and residential address.
SARS Letter / Tax Document
Must be issued by SARS or a relevant tax authority.
Must clearly show the applicant’s name and address.
Insurance Policy
Must display the residential address.
-
Sworn Affidavit of Residence
Must be issued or certified by an authorized party.
-
Document & screenshot Requirements
The submitted document or screenshot must meet all of the following requirements:
Accepted Requirements
Not Accepted Requirements
Clearly displays the applicant's full name and residential address, matching the registered information.
Issued within the last 3 months (where applicable).
Shows the official source, such as the bank logo, mobile banking application, or website URL.
The document or screenshot must be clear, complete, not cropped, and fully readable.