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General Support

IUX Information

About IUX
How does IUX contribute to trading?
Is it possible to lose more money than I have in my account?
Countries Where IUX Provides Services

Account Security & Privacy

How does IUX use a customer’s personal information?
How to Change Your Verification Method on IUX
What should I do if I suppose somebody else has access to my account?
Is it safe to send you my private data?
Are my funds safe?

Technical Support

MetaTrader Server Routine Maintenance Schedule
Holiday Trading Schedule Announcement
How to Fix Login Issues to the Personal Area
Preparation for IUX server maintenance

Customer Support & Requests

How to Submit a Ticket on IUX and Track Its Status
How to Record Your Screen and Capture Screenshots for Faster Support Responses
How to Clear Browser Cache and Cookies
Can I Use One Email to Register and Create Multiple Trading Accounts?
What trading strategy can be used?
Does IUX offer Signals?
How do I verify my IUX account if I live in multiple countries?
Asking to change the information
How can I request a trade history?

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IUX Markets (MU) Ltd. is authorized by the Financial Services Commission (FSC) in Mauritius under Investment Dealer license No. GB22200605. The company operates under iux.com and is registered at 18 Bank Street, Ground Floor, Silver Bank Tower, Cybercity, Ebene 72201, Mauritius, with its physical office located at Silver Bank Tower, Ground Floor, 18 Bank Street, Cybercity, Ebene 72201

IUX Markets Limited is incorporated with the Financial Services Authority in Saint Vincent and the Grenadines under registered number 26183 BC 2021. The company operates under www.iux.com and is registered at Euro House, Richmond Hill Road, Kingstown, VC0100, Saint Vincent & the Grenadines.

Risk Warning: CFDs trading and other credit products carry high risks and are not suitable for all investors. Trading financial instruments may lead to losses, and these losses can exceed the initial investment. You should not spend more than you can afford to lose and should ensure that you fully understand the risks involved. The products offered may not be suitable for everyone. Before you use these products, please take into consideration your level of experience, financial objectives, and seek independent advice if necessary. It is your responsibility to ensure you are permitted to use IUX services based on your country’s legal requirements. IUX assumes no liability for any loss or damage resulting from any investment activity. This information is not intended for residents of countries or jurisdictions under significant sanctions, including but not limited to Afghanistan, Barbados, Belarus, Burkina Faso, Cameroon, Central African Republic, Cuba, Democratic Republic of Congo, Haiti, Iran, Libya, Mali, Mozambique, Myanmar, Nicaragua, North Korea, Russia, Senegal, Sudan, Syria, Tanzania, Venezuela, Yemen, and Zimbabwe.

All trading-related information, products, and services offered on the IUX and its subsidiaries’ websites are not intended to solicit residents of Australia, the European Union and the European Economic Area, Japan, Malaysia, Ukraine, the United Kingdom, or the United States. The information on this website does not constitute investment advice or a recommendation or a solicitation to engage in any investment activity. The information on this website may only be copied with the express written permission of IUX.

IUX ensures the security and privacy of its customers by complying with PCI DSS standards. Through partnerships with card processors audited under PCI DSS requirements, we prioritize the safety of customer funds and data.

© 2026 IUX Markets Limited.