Help Center
Help Center
We can help. Send us the topic that best describes your issue with your specific details on [email protected]
We can help. Send us the topic that best describes your issue with your specific details on [email protected]
Once you have successfully opened a trading account, you can deposit funds into your account to start trading on the transaction page on the IUX website. In the process of depositing and withdrawing, the officer recommends that customers complete POI (Proof of Identity) and POB (Proof of Bank) first. Then,...
You can withdraw funds into your account to start trading on the transaction page on the IUX website. In the process of depositing and withdrawing, the officer recommends that customers complete POI (Proof of Identity) and POB (Proof of Bank) first. Then start making a withdrawal with the following steps:...
To prevent errors and ensure the security of deposit and withdrawal transactions,please use only payment methods registered in your own name. Using a payment account under someone else’s name, including a spouse or family member, is not permitted as it may affect the withdrawal process or transaction verification. If you...
You can submit deposit and withdrawal requests on weekends and public holidays. Our system accepts transactions 24/7. However, please note that these days are not considered official working days, which may cause delays in the processing time. While deposits may be reflected faster, withdrawals and fund transfers may take longer...
After registering and verifying your identity, you must verify your bank account before withdrawing or depositing the money. The POB (Proof of Bank) is easy to do by yourself. You can do this through your account as follows: If all the above methods cannot reduce the issue, please feel free...
Deposit and withdrawal fees will be determined by providers or bank service fees, with no additional charges from IUX. Fees may vary based on the time or the condition of the providers or banks. Fees are normally charged for trading or investing in CFDs. Banks and providers typically offer varying...
IUX provides various deposit methods for your convenience, such as electronic payment and other methods. See ‘Account Funding’ on the menu tab for more deposit methods. 1. How long does it take for the deposit? The balance will be credited as soon as the payment is completed. If the balance...
Once you have successfully opened an account with IUX, you can easily start trading with us or check your transactions on our application, as follows: 1. Login to IUX App Trade. 2. Select the “Menu” displayed on the home page. 3. Select the “Deposit/Withdrawal” function for your transactions. There are...
You can easily choose the payment method that best suits your needs through the Member Area. Supported payment methods include: Note: The availability of payment methods may vary depending on your country of residence. If you are unsure which method to choose, our customer support team is available to assist...
You can withdraw funds at any time after your trading account has been successfully verified along with your bank account. These verification steps are required to ensure account security and to comply with company policies. Once our team has reviewed and approved your information, the system will allow you to...
Withdrawals while having open positions are allowedPlease note that during open positions, withdrawals can be made up to 90% of the remaining Free Margin, excluding credits, and cannot exceed the remaining balance. Calculation: (Free Margin – Credit) * 90% Advice: When withdrawing funds while holding open positions, always ensure that the remaining...
At IUX, the security and privacy of our customers are paramount. We ensure compliance with PCI DSS requirements through partnerships with trusted card processors that uphold the highest standards of payment security. These processors are rigorously audited and certified under PCI DSS, guaranteeing the protection of sensitive customer data throughout...
Enjoy no overnight charges across all accounts! No extra
fees on most instruments for stress-free trading.
Enjoy no overnight charges across all accounts! No extra fees on most instruments for stress-free trading.
IUX Markets (MU) Ltd. is authorized by the Financial Services Commission (FSC) in Mauritius, with the Investment Dealer license number GB22200605, registered at Ebene House, Hotel Avenue, 33 Cybercity, Ebene, 72201, Mauritius
IUX Markets Limited is incorporated with the Financial Services Authority in St. Vincent and the Grenadines under registered number 26183 BC 2021 at Beachmont Business Centre, 321, Kingstown, St. Vincent and the Grenadines. The physical address of the company is at 16 Foti Kolakidi, 1st Floor, Office A, Agia Zoni, 3031, Limassol, Cyprus.
Transactions are managed by UAB Woxa Corporation Limited Registration no. 306190125 having its registered address at Architektų g. 56-101, LT-04111, Vilnius, Lithuania
Risk Warning: Please note that CFDs trading and other credit products trading is high risk and is not suitable for all investors. Trading financial instruments may result in losses as well. To be profitable And losses that can exceed the initial investment. Before the transaction, be sure to understand all the risks and should receive unbiased advice if necessary. Under no circumstances shall IUX Markets have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any investing activity. This information is not intended for residents of countries or jurisdictions under significant sanctions, such as: Afghanistan, Barbados, Belarus, Burkina Faso, Cameroon, Central African Republic, Cuba, Democratic Republic of Congo, Haiti, Iran, Libya, Mali, Mozambique, Myanmar, Nicaragua, North Korea, Russia, Senegal, Sudan, Syria, Tanzania, Venezuela, Yemen, and Zimbabwe.
All trading-related information on the IUX website is not intended to solicit residents of, including but not limited to, Australia, Belgium, Canada, France, Japan, Poland, Ukraine, the United Kingdom, and the United States. This website is not designed to encourage or promote trading activities. Please note that leveraged margin trading and binary options carry significant risks, including the potential for rapid financial losses.
IUX ensures the security and privacy of its customers by complying with the PCI DSS. Through partnerships with card processors audited under PCI DSS requirements, we prioritize the safety of customer funds and data.
© 2024 IUX Markets Limited.
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