Help Center

Help Center

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How to start trading with IUX ?

You can start trading with IUX Markets in 5 easy steps: Details and how to use it will make it easier for you to understand the 5 steps to start trading with IUX. Register and open an account POI (Proof of Identity) and POB (Proof of Bank) After successfully registering...

How to open an account (MT5)?

To open an MT5 account, you must first be verified. When the verification process is complete, you will receive an email notification. Then, to open a trading account, click the ‘Add MT5 Account’. There are four different account types to choose from. How many types of MT5 accounts IUX provide?...

How to Close a Trading Account?

For account closure or deletion of a trading account both live and demo accounts can be deleted with the following steps and information. The sole condition for deleting a live account type, Only zero balance is required to delete a trading account. If your live account still has a balance...

How can I open a Demo account?

Demo accounts are great for practice and up your skills before you venture into real trading. You can open the Demo account with a maximum of 6 accounts and allows you to delete any time. Follow these steps to create a Demo account: Congratulations! Your Demo accounts are available. Note...

POI Document Scanning Tips

IUX POI (Proof of Identity) process enables the scanning of over 500 international identity documents, including driving licenses, national identity cards, passports, and others. Document formats Document guidelines You can find general image upload guidelines here. Please follow these tips to ensure the best possible results. For further assistance or...

POB Verification Process

To complete your trading account, you will always need to verify identity and POB (Proof of Bank). IUX offer a wide range of payment methods and banks. You can choose the most convenient method of payment and bank in your region by following these steps: When POB (Proof of Bank)...

Proof of Identity (POI) Document

When it comes to verifying one’s identity, IUX have specific requirements and formats for Proof of Identity (POI) documents. Understanding these document formats is essential for individuals seeking to comply with identity verification processes. Let’s explore the Proof of Identity document requirements in various countries: Indonesia Malaysia Note: The validity...

Proof of Identity (POI) verification process

To open a trading account with IUX, you are required to successfully complete the identity verification process. Please note that the verification steps may vary depending on the country you have selected. You can find the specific steps for each country below: For residents of Thailand, Indonesia, Malaysia, Vietnam, Singapore,...

Creating a password and forgot password

Why can’t I create the account? How to create a password? Passwords need to contain at least 8 characters; a combination of uppercase letters, lowercase letters, numbers, and symbols. Trading password and investor password should never be identical. Special letters are allowed (!@#$%^&*()_+|~-=\`{}[]:”;'<>?,./) Forgot Website password. The password can be...