Help Center

Help Center

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How to start trading with IUX?

You can start trading with IUX in 5 easy steps: Details and how to use it will make it easier for you to understand the 5 steps to start trading with IUX. Register and open an account POI (Proof of Identity) and POB (Proof of Bank) After successfully registering an...

How to open an account (MT5)?

To open a trading account on MT5 with IUX, please complete the verification process first. This is a necessary step to comply with security and regulatory standards. Once verified, you will receive an official confirmation via email. Available MT5 Account Types: Standard: Standard+: Raw: Pro: To open a trading account...

How to close a trading account?

For account closure or deletion of a trading account, both live and demo accounts can be deleted with the following steps and information. The sole condition for deleting a live account type is that only a zero balance is required to delete a trading account. If your live account still...

How to Open a Demo Account

IUX offers demo accounts for Standard, Pro, and Raw account types, allowing you to practice trading strategies in a risk-free environment. You can create up to 6 demo accounts and delete them anytime. Follow the steps below to open a demo account via the IUX App Trade: 1. Log in...

POI document scanning tips

The IUX POI (Proof of Identity) process enables the scanning of over 500 international identity documents, including driving licenses, national identity cards, passports, and others. Document Formats Document guidelines You can find general image upload guidelines here. Please follow these tips to ensure the best possible results. For further assistance...

POB verification process

To complete your trading account, you will always need to verify your identity and POB (Proof of Bank). IUX offers a wide range of payment methods and banks. You can choose the most convenient method of payment and bank in your region by following these steps: When POB (Proof of...

Proof of Identity (POI) document

When it comes to verifying one’s identity, IUX has specific requirements and formats for Proof of Identity (POI) documents. Understanding these document formats is essential for individuals seeking to comply with identity verification processes. Let’s explore the proof of identity document requirements in various countries: Indonesia ID Card: Please ensure...

Proof of Identity (POI) verification process

To open a trading account with IUX, you are required to complete your identity verification process. Please note that the verification process may vary depending on the verification type you choose. You can see the specific steps for each type below:

Creating a password and forgetting a password

1. Why can’t I create the account? How to create a password? Passwords need to contain at least 8 characters: a combination of uppercase letters, lowercase letters, numbers, and symbols. The trading password and investor password should never be identical. Special letters are allowed (!@#$%^&*()_+|~-=\`{}[]:”;'<>?,./). 2. Forgot IUX App Trade...