In order to withdraw the money. Your trading account must be verified first. This means that you will need to upload your documents in the Member Area: Identity Document. (ID card, passport,) When you receive confirmation from our Verification Department that Your account has been verified. You will be able to withdraw money by logging in to the member area. Select the Withdrawal tab. And send us a withdrawal request You will only be able to withdraw funds back to the source of the funds you used during your deposit. All withdrawal requests are processed by our back office within 24 hours of normal business days.