Changing your name, surname, or registered email address is not permitted to be done directly through the system. If any changes are made, the information in IUX’s system may no longer match with your financial documents or payment accounts, which may cause issues with deposits and withdrawals.
If you have a valid reason or inquiry regarding a change of account information, please contact our customer support team directly at: [email protected]
Email Template for Requesting a Change
Subject: Request to Change Account Information
Dear IUX Support Team,
Name – Surname: ………………………………..
Registered Email: ………………………………..
Requested change: ………………………………..
Reason for change: ………………………………..
Additional details (if any): ………………………………..
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