The trading account is not closed when the balance is reset to zero, and you can continue to trade on it after the balance is reset to zero. IUX recommends waiting until the balance has been reset to zero before depositing it to a negative balance. The process of resetting your balance to zero is automatic and you are not permitted to perform it on your own.
There are 2 cases for resetting the balance
- In case the order is closed, Balance will be reset to zero within 1-5 seconds. Please wait until the balance is zero before depositing. You will receive the full amount of your deposit. If you deposit while the balance is negative, the deposit will be deducted in the amount of the negative amount.
- In case the order is pending and the balance is negative, the deposit will be deducted in the amount of the negative amount, for example, -20 Balance, 30 Credit (opened order), $100 Deposit. You’ll get 100-20 Balance, (30+100*35%) Credit = 80 Balance, and 65 Credit.
Ps. If you still have the 35% deposit bonus, every deposit will automatically receive the bonus.
